1. Introduction
Gourisen Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains our data practices in relation to the Gourisen platform and associated services.
2. Information We Collect Directly
We collect personal information you provide to us, such as your name, email address, phone number, and billing information when you register for an account or purchase a course.
3. Automatically Collected Information
When you access our platform, we automatically collect data regarding your device, IP address, browser type, and usage patterns (e.g., pages visited and courses viewed) to improve your experience.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to store your preferences, maintain session state, and analyze site traffic. You can control cookie preferences through your browser settings.
5. How We Use Your Information
We use your data primarily to provide and improve our educational services, process transactions, communicate with you about your account, and deliver personalized course recommendations.
6. Platform Personalization
Your learning progress and quiz results are analyzed to personalize your dashboard, recommend relevant career paths, and tailor the difficulty of future assessments.
7. Communication and Marketing
With your consent, we may use your email to send newsletters, promotional offers, and updates. You may opt out of marketing communications at any time.
8. Information Sharing with Third Parties
We do not sell your personal data. We only share information with trusted third-party service providers (such as payment gateways and hosting providers) who assist us in operating our platform.
9. Legal Compliance Disclosures
We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights of Gourisen.
10. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset. We will notify you of any such change in ownership.
11. Data Security Measures
We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal information against unauthorized access, alteration, or destruction.
12. Payment Security
All payment transactions are processed securely through our verified payment gateway partners (e.g., Pine Labs). We do not store your complete credit card details on our servers.
13. Breach Notification
In the unlikely event of a data breach that compromises your personal information, we will notify you and relevant authorities in accordance with applicable laws.
14. Data Retention
We retain your personal data for as long as your account is active, or as needed to provide you services. We may also retain data to comply with our legal obligations, resolve disputes, and enforce our agreements.
15. Account Deletion
If you close your account, we will delete or anonymize your personal information within 30 days, except for data we are legally required to retain for tax or compliance purposes.
16. International Data Transfers
Our servers are located in India. If you access our platform from outside India, your information will be transferred to and processed in India under Indian data protection laws.
17. Your Privacy Rights
You have the right to access, correct, update, or request deletion of your personal information. You can exercise these rights through your account settings or by contacting our support team.
18. Portability and Restriction
Upon request, we can provide you with a structured, machine-readable export of your data. You may also request that we restrict the processing of your data under certain circumstances.
19. Do Not Track Signals
While some browsers incorporate a "Do Not Track" (DNT) feature, our platform currently does not respond to DNT signals due to a lack of industry standardization.
20. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the data immediately.
21. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting a prominent notice on our website.
22. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Gourisen Private Limited
Swastipally Joteram, Burdwan 713104
West Bengal, India
Email: hello@gourisen.com
Phone: +91 18001218225